Compassionate Funeral Services Assistant

Service Corporation International; Miami (FL); On-site; USD 30,000 - 38,000; Full time

Job summary

Service Corporation International’s Dignity Memorial family in Miami, FL is seeking a Funeral Services Assistant to provide clerical and front-desk support for funeral operations. You will meet the public, answer questions, and assist at services.

Responsibilities include setting up for services, preparing documents, assisting with remains preparation, managing office duties, driving as needed, and greeting families with compassion.

Qualifications

• High school diploma or equivalent.
• Previous customer service and/or sales experience preferred.
• Proficient with MS Office suite and databases preferred; ability and willingness to learn required.
• Valid state driver’s license with an acceptable driving record required.
• High level of compassion and integrity; clear and concise verbal and written communication.

Responsibilities

• Prepares for services: delivering and setting up floral arrangements, chairs, caskets, urns, photos and keepsakes.
• Prepares documents related to services, cremations, maintenance as directed by management.
• Assists with respectful preparation of remains, including dressing and lifting, or operation of crematory as permitted by law.
• Office duties: answering phones, fax, computers, multi-line phone system, and related devices.
• Greet and assist client families entering the office for information and support.
• May drive funeral home vehicles for services and transportation of families.

Skills

Customer service

Communication

Team player

Organization

Education

High school diploma or equivalent

Tools

MS Office

Phone systems

Job description

Service Corporation International’s Dignity Memorial family in Miami, FL is seeking a Funeral Services Assistant to provide clerical and front-desk support for funeral operations. You will meet the public, answer questions, and assist at services.

Responsibilities include setting up for services, preparing documents, assisting with remains preparation, managing office duties, driving as needed, and greeting families with compassion.