Compassionate Front Desk Specialist - Funeral Home

Service Corporation International; Vanderbilt Park (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Service Corporation International is seeking a courteous front desk receptionist to welcome families, direct visitors, and route calls at the Miami location. You will support light administrative tasks and maintain a calm, respectful environment for clients during difficult times.

The role requires a high school diploma, some office experience, and proficiency with MS Office. You will need a professional demeanor and the ability to handle sensitive information with tact and diplomacy.

Qualifications

• High School Diploma or equivalent is required.
• Six months general office, receptionist, or administrative support experience preferred.
• Working knowledge of MS Office Suite and professional interpersonal communication is essential.

Responsibilities

• Greets guests and visitors at the front desk and directs them as needed.
• Answers routine questions about services, location directions, and hours.
• Routes incoming calls to appropriate staff and notifies management of issues.
• Maintains a comfortable waiting area and helps with beverages and amenities.
• Receives and handles mail and packages; supports general filing and light typing.
• Ensures privacy, professionalism, and courteous service in all family interactions.

Skills

Interpersonal skills

Professional speaking voice

Telephone etiquette

Attention to detail

Education

High School Diploma or equivalent

Tools

MS Office Suite

Job description

Service Corporation International is seeking a courteous front desk receptionist to welcome families, direct visitors, and route calls at the Miami location. You will support light administrative tasks and maintain a calm, respectful environment for clients during difficult times.

The role requires a high school diploma, some office experience, and proficiency with MS Office. You will need a professional demeanor and the ability to handle sensitive information with tact and diplomacy.