Compassionate Funeral Home Administrative Assistant

Talentify; Canóvanas (PR); On-site; USD 24,000 - 32,000; Full time

Job summary

Talentify is seeking an Office Clerk to provide administrative and clerical support for a funeral home, cemetery, crematory, or a combination of these facilities in Canóvanas, PR. You will greet the public, handle inquiries, and help with documents, schedules, and payments.

The role requires 1–2 years in an office or customer-service environment, high school diploma, and strong communication, organization, and confidentiality skills.

Qualifications

• Experience in a fast-paced professional environment.
• Proficient with standard office equipment and software.
• Strong verbal and written communication skills.
• Detail oriented with high level of compassion and integrity.

Responsibilities

• Prepares death certificates, prayer cards and related documents
• Completes required permits and or certificates
• Prepares and processes Veteran’s Paperwork
• Prepares marker monument placement paperwork
• Ensures required documentation to support requested products and services are accurate and complies with state/federal regulations and company rules
• Prepares and distributes daily schedules, reports, and documents
• Receives and processes payments and contracts
• Coordinates the ordering of memorials and related products and the control of storage inventory for vaults and markers
• Orders office supplies
• Oversees the processing of installation orders to grounds and maintenance departments
• Processes accounts payable transactions
• Assists with the preparation of obituaries
• Assists Location Management, Sales, Family Service Counselors and payroll as needed
• Acts as backup to Receptionist
• Greets family members and friends
• Communicates client family’s needs promptly and accurately to the appropriate staff member
• Conveys a sense of concern and empathy with client family members at all times
• Responds to customer inquiries via telephone, internet and in person
• Maintains professional and cooperative relationships with county clerk, medical examiner and physicians

Skills

Customer service

MS Office

Data entry

Communication

Education

High School diploma or equivalent

Tools

Office equipment

Job description

Talentify is seeking an Office Clerk to provide administrative and clerical support for a funeral home, cemetery, crematory, or a combination of these facilities in Canóvanas, PR. You will greet the public, handle inquiries, and help with documents, schedules, and payments.

The role requires 1–2 years in an office or customer-service environment, high school diploma, and strong communication, organization, and confidentiality skills.