Compassionate Admin Specialist - Funeral & Memorial Services

Service Corporation International; Carolina (PR); On-site; USD 21,000 - 26,000; Full time

Job summary

Service Corporation International in Puerto Rico is seeking a friendly administrative assistant to join our team in Carolina. This role provides clerical support to a funeral home, cemetery, crematory or combination thereof, greeting the public and offering information on our services with compassion and professionalism.

You will prepare certificates and paperwork, manage schedules, handle payments and contracts, and coordinate memorial orders while maintaining strict confidentiality and

Qualifications

• Education: High School diploma or equivalent.
• 1-2 years of office clerk or customer service experience.
• Experience in a fast-paced professional environment.
• Proficiency with MS Office Suite and basic math.
• Strong verbal and written communication skills.
• Excellent organizational abilities and attention to detail.
• High level of compassion and integrity.
• Ability to maintain confidentiality.

Responsibilities

• Greet the public and provide information on services with empathy.
• Prepare death certificates and related documents.
• Process permits, veteran paperwork, and monument placement paperwork.
• Coordinate memorial orders and inventory for vaults and markers.
• Handle payments, contracts, and accounts payable.
• Assist with obituaries and support staff as needed.
• Communicate client needs to staff promptly and accurately.
• Backup to Receptionist and maintain professional relationships with county clerk, medical examiner, and physicians.

Skills

Customer service

Communication skills

Organisation

Confidentiality

Multi-tasking

Education

High School diploma or equivalent

Tools

MS Office

Copier/Scanner

Fax machine

Job description

Service Corporation International in Puerto Rico is seeking a friendly administrative assistant to join our team in Carolina. This role provides clerical support to a funeral home, cemetery, crematory or combination thereof, greeting the public and offering information on our services with compassion and professionalism.

You will prepare certificates and paperwork, manage schedules, handle payments and contracts, and coordinate memorial orders while maintaining strict confidentiality and