Compassionate Funeral Admin Coordinator

Service Corporation International; Hilo (HI); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Health Savings Account (HSA)

401(k) with Company match

Life Insurance

Employee Assistance Program

Job summary

Service Corporation International is seeking an administrative assistant to support a standalone funeral home, cemetery, or crematory facility. You will greet families, explain services, process payments, and coordinate with vendors to ensure timely funeral arrangements.

This role requires 1–2 years in an office clerical or customer service capacity, basic math, strong communication, and empathy. High school or equivalent education is required, with MS Office proficiency preferred.

Qualifications

• Education: High School or equivalent.
• Experience: 1–2 years in office clerical or customer service capacity.

Responsibilities

• Provides detailed explanations of funeral service processes, pricing, and legal requirements.
• Coordinates with vendors, venues, and service providers to secure arrangements and timely execution of services.
• Prepares death certificates, reports and documents.
• Completes required permits and/or certificates.
• Prepares and processes Veteran’s Paperwork.
• Ensures documentation to support requested products and services are accurate and compliant with regulations and company rules.
• Receives and processes payments and contracts.
• Processes accounts payable transactions.
• Assists with the preparation of obituaries.
• Assists with ordering merchandise and tracking inventory.
• Acts as backup to Receptionist.
• Greets family members and friends.
• Communicates client family’s needs to staff promptly.
• Conveys empathy with client families at all times.
• Responds to customer inquiries via telephone, internet and in person.
• Maintains professional relationships with county clerk, medical examiner and physicians.

Skills

Office equipment

MS Office

Math skills

Verbal communication

Written communication

Organization

Compassion and integrity

Confidentiality

Education

High School or equivalent

Tools

MS Office Suite

Job description

Service Corporation International is seeking an administrative assistant to support a standalone funeral home, cemetery, or crematory facility. You will greet families, explain services, process payments, and coordinate with vendors to ensure timely funeral arrangements.

This role requires 1–2 years in an office clerical or customer service capacity, basic math, strong communication, and empathy. High school or equivalent education is required, with MS Office proficiency preferred.