Compassionate Funeral Services Assistant

Service Corporation International; Morrow (GA); On-site; USD 28,000 - 42,000; Full time

Job summary

Service Corporation International is seeking a Funeral Services Assistant to provide clerical and administrative support for funeral operations. The role includes greeting client families, answering questions, assisting with services, and performing office duties with a compassionate, professional approach.

Responsibilities span setup for services, assisting with cremations as permitted by law, driving funeral home vehicles, and coordinating transportation and refreshments as needed.

Qualifications

• High school diploma or equivalent.
• Previous customer service or sales experience preferred.
• Proficient with MS Office suite and databases; willingness to learn.
• Clear and concise verbal and written communication skills; professional demeanor.

Responsibilities

• Prepare for services: set up floral arrangements, chairs, caskets, urns, photos and keepsakes.
• Prepare documents related to services and cremations as directed by management.
• Assist with preparation of remains including dressing and lifting, as permitted by law.
• Answer phones, operate office equipment and systems; run errands as needed.
• Serve as an usher, assist with transportation and parking as required.
• Drive funeral home vehicles for services and family pickups.
• Ensure refreshments are available where allowed by law.
• Greet families and provide information; assist during visitations and services.

Skills

Customer service

Communication

Team player

Compassion

Education

High school diploma or equivalent

Tools

MS Office

Databases

Job description

Service Corporation International is seeking a Funeral Services Assistant to provide clerical and administrative support for funeral operations. The role includes greeting client families, answering questions, assisting with services, and performing office duties with a compassionate, professional approach.

Responsibilities span setup for services, assisting with cremations as permitted by law, driving funeral home vehicles, and coordinating transportation and refreshments as needed.