Compassionate Front Office Medical Assistant

Panoramic Health; Surprise (AZ); On-site; USD 25,000 - 30,000; Full time

Job summary

Panoramic Health in Surprise, AZ seeks a Front Office Medical Assistant to blend administrative tasks with clinical support. You will greet patients, manage check-ins, verify insurance, and assist providers during examinations with clear communication.

The role emphasizes patient-centered care, accurate record-keeping in EMR, and efficient front-office operations to support smooth clinic workflows.

Qualifications

• High School diploma or GED required.
• Certified Medical Assistant with state credentials.
• Experience with EHR/EMR systems and MS Office.
• Knowledge of HIPAA, OSHA and patient privacy.

Responsibilities

• Greet patients and visitors in a professional, welcoming manner.
• Check in patients and collect documentation (insurance cards, IDs, referrals).
• Verify demographics, insurance, and consent forms.
• Explain appointment details and manage expectations with patients.
• Communicate delays and maintain patient comfort during waits.
• Schedule and coordinate appointments per policy.
• Document patient records in EMR accurately.
• Provide basic administrative and front-office support.

Skills

Customer service

Communication

Multitasking

Attention to detail

Teamwork

Education

High School Diploma or GED

Medical Assistant certification

Tools

EMR/EHR

athenaClinicals

Microsoft Office

Job description

Panoramic Health in Surprise, AZ seeks a Front Office Medical Assistant to blend administrative tasks with clinical support. You will greet patients, manage check-ins, verify insurance, and assist providers during examinations with clear communication.

The role emphasizes patient-centered care, accurate record-keeping in EMR, and efficient front-office operations to support smooth clinic workflows.