Patient-Centric Front Office Medical Assistant

Panoramic Health; Surprise (AZ); On-site; USD 23,000 - 29,000; Full time

Job summary

Southwest Kidney Institute in Arizona is seeking a Front Office Medical Assistant who delivers welcoming front desk support and essential clinical assistance. You will manage patient check-in, documentation, and seamless scheduling while supporting providers with clear communication and courteous service.

The role requires Medical Assistant certification and proficiency with EMR systems; familiarity with HIPAA and office procedures is important for maintaining patient privacy and workflow

Qualifications

• High school diploma or GED required.
• Certified Medical Assistant with credentials meeting state requirements.
• Ability to learn EMR systems and Microsoft Office applications.

Responsibilities

• Greet patients and visitors in a professional, friendly manner.
• Check in patients and collect required documentation (insurance, IDs, referrals).
• Verify demographics, insurance, and consent forms.
• Communicate appointment details clearly to patients and care teams.
• Schedule and reschedule appointments per policies; manage wait times.

Skills

Customer service

Communication

Interpersonal skills

Multitasking

Teamwork

Basic computer skills

Education

High School Diploma or GED

Medical Assistant certification

Tools

EMR/EHR systems

athenaClinicals

Microsoft Office

Job description

Southwest Kidney Institute in Arizona is seeking a Front Office Medical Assistant who delivers welcoming front desk support and essential clinical assistance. You will manage patient check-in, documentation, and seamless scheduling while supporting providers with clear communication and courteous service.

The role requires Medical Assistant certification and proficiency with EMR systems; familiarity with HIPAA and office procedures is important for maintaining patient privacy and workflow