Compassionate Front Desk Specialist

cornerstonesupportservices; Mechanicsville (VA); On-site; USD 30,000 - 36,000; Full time

Job summary

Cornerstone Support Services, Inc. in Mechanicsville, VA seeks a friendly, dependable Receptionist to manage telephone reception for the company and greet visitors at the Mechanicsville office.

You will report to the CAO and provide light clerical support while maintaining timely phone and visitor reception as a priority. You will answer calls, route requests to staff, welcome visitors, manage sign-in, handle mail and deliveries, and assist with copying, scanning, data entry, and filing.

Qualifications

• High school diploma or equivalent.
• Reception, office, or customer service experience preferred.
• Clear verbal and written communication skills.
• A patient, respectful approach to people with varying communication abilities.
• Strong organization, attention to detail, and ability to manage interruptions.
• Comfort using email, Microsoft Office, telephone systems, copiers, and scanners.

Responsibilities

• Answer calls from people requesting live assistance and direct them to the appropriate staff.
• Receive unanswered calls forwarded from our thrift store.
• Take accurate messages and communicate urgent concerns.
• Welcome visitors and notify the appropriate staff.
• Maintain visitor sign-in procedures and direct visitors to approved areas.
• Answer general questions about Cornerstone and connect people with staff.

Skills

Verbal communication

Written communication

Organization

Attention to detail

Phone system usage

Discretion

Education

High school diploma or equivalent

Tools

Microsoft Office

Telephone systems

Copiers & scanners

Job description

Cornerstone Support Services, Inc. in Mechanicsville, VA seeks a friendly, dependable Receptionist to manage telephone reception for the company and greet visitors at the Mechanicsville office.

You will report to the CAO and provide light clerical support while maintaining timely phone and visitor reception as a priority. You will answer calls, route requests to staff, welcome visitors, manage sign-in, handle mail and deliveries, and assist with copying, scanning, data entry, and filing.