Compassionate Front Desk Receptionist for Resident Care

Monrovia-Gardens-Healthcare-Center; Monrovia (CA); On-site; USD 38,000 - 47,000; Full time

Job summary

Monrovia-Gardens-Healthcare-Center is seeking a Front Desk Receptionist to perform efficient receptionist duties in accordance with applicable standards and regulations. You will treat residents with kindness and communicate clearly with residents, families, visitors, staff, and agencies.

Essential duties include answering calls, greeting visitors, handling mail, and performing general administrative tasks. A 1-year clerical background and strong English are preferred.

Qualifications

• High school diploma or GED required.
• Medical terminology helpful.
• Minimum of 1 year of clerical and phone experience.
• Typing 45 words per minute with minimal errors.
• Must be effective at using 10-key calculator.
• Must be familiar with Microsoft Office Outlook and Word.
• Must be able to read, write, speak, and understand English.
• Must be able to follow oral and written instructions.
• Must possess a cheerful and collaborative personality.
• Must possess the ability to minimize waste of office supplies and proper recycling.

Responsibilities

• Answer telephone, determine nature of call and transfer to appropriate person.
• Greeting visitors and directing them to appropriate office or resident room.
• Operating paging/telephone system as required.
• Providing accurate information to residents, visitors, guests, etc.
• Offering beverages to visitors waiting for administrative personnel.
• Monitoring presence of sale representatives or government personnel in the facility.
• Issuing and collecting identification badges as guests sign in/out.
• Reporting suspicious persons to a supervisor immediately.
• Performing administrative duties (typing, filing, posting to accounts).
• Assisting other departments with administrative duties when requested.
• Receiving, sorting and distributing mail.
• Operating copier, scanner, and other office machines.
• Ordering supplies when directed and approved.
• Maintaining confidentiality of resident care information.
• Following safety regulations at all times.

Skills

Clerical experience

Typing 45 wpm

10-key calculator

Microsoft Office Outlook/Word

English language

Follow instructions

Cheerful & collaborative

Waste reduction & recycling

Education

High school diploma or GED

Tools

Microsoft Office (Outlook)

Microsoft Word

Job description

Monrovia-Gardens-Healthcare-Center is seeking a Front Desk Receptionist to perform efficient receptionist duties in accordance with applicable standards and regulations. You will treat residents with kindness and communicate clearly with residents, families, visitors, staff, and agencies.

Essential duties include answering calls, greeting visitors, handling mail, and performing general administrative tasks. A 1-year clerical background and strong English are preferred.