Compassionate Front Desk & Scheduling Specialist

CommonSpirit Health; Omaha (NE); On-site; USD 22,000 - 31,000; Full time

Job summary

CommonSpirit Health's CHI Health Clinic is seeking a Clinic Receptionist to be the welcoming face for patients and a key part of the front desk team. You will manage daily front-office tasks with care and efficiency in a patient-centered environment.

You will schedule appointments, collect demographics and insurance details, handle registrations, and support check-in/out, payments, and follow-ups while upholding confidentiality and clinic policies.

Qualifications

• At least 1 year of customer service or clerical experience.
• Strong organizational skills and ability to multitask.
• Commitment to patient confidentiality and clinic policies.
• Excellent communication skills.

Responsibilities

• Manage incoming phone calls and schedule patient appointments per office guidelines.
• Greet and register patients with warmth and efficiency.
• Collect, verify, and update patient demographics and insurance information (including co-pays and deductibles).
• Prepare patient charts and perform check-in/check-out duties.
• Process payments and coordinate follow-up appointments.
• Communicate any appointment delays promptly.

Skills

Customer service

Clerical tasks

Job description

CommonSpirit Health's CHI Health Clinic is seeking a Clinic Receptionist to be the welcoming face for patients and a key part of the front desk team. You will manage daily front-office tasks with care and efficiency in a patient-centered environment.

You will schedule appointments, collect demographics and insurance details, handle registrations, and support check-in/out, payments, and follow-ups while upholding confidentiality and clinic policies.