Clinic Receptionist

CommonSpirit Health; Bellevue (NE); On-site; USD 22,000 - 30,000; Full time

Job summary

CHI Health Clinic in Bellevue, NE is seeking a Clinic Receptionist to be the welcoming face and first point of contact for patients, supporting a patient-centered environment with efficient healthcare delivery. The role involves managing calls, scheduling appointments, greeting and registering patients, collecting demographics and insurance info, processing payments, and coordinating follow-ups.

A minimum of one year in customer service or related fields is required, with strong organization and

Qualifications

• One year of customer service experience, clerical or business-related experience.
• Strong organizational skills and ability to multitask.
• Commitment to patient confidentiality and applicable policies.

Responsibilities

• Schedule patient appointments according to office guidelines.
• Greet and register patients with warmth and efficiency.
• Collect, verify, and update patient demographics and insurance information (co-pays, deductibles).
• Prepare patient charts and handle check-in/check-out processes.
• Process payments and coordinate follow-up appointments.
• Communicate appointment delays in a timely manner.

Skills

Customer service experience

Job description

*Job Summary and Responsibilities*

As our Clinic Receptionist you will be the welcoming face and first point of contact for our patients, embodying our commitment to humankindness and efficient healthcare delivery. This pivotal front-office role involves performing diverse business office and reception duties with accuracy and minimal supervision, ensuring a smooth and positive experience for every individual entering our facility. You'll be central to maintaining our patient-centered environment and supporting our mission.

Every day you will manage incoming phone calls, expertly scheduling patient appointments according to office guidelines, and greeting and registering patients with warmth and efficiency. You'll meticulously collect, verify, and update essential patient demographic and insurance information, including co-pays and deductible amounts. This role also involves preparing patient charts, conducting all check-in and check-out functions, processing payments, coordinating follow-up appointments, and ensuring timely communication regarding any appointment delays.

To be successful in this patient experience specialist role, you will need at least one year of experience in customer service, clerical, or business-related functions, demonstrating strong organizational skills and the ability to manage multiple tasks effectively. Your commitment to maintaining patient confidentiality, adhering to all clinic and regulatory policies, and embodying our core values will be paramount. We are seeking a detail-oriented, empathetic individual with excellent communication skills to contribute to our medical administration and patient access team.

• Job Requirements*Required
• One year of customer service experience, clerical, or business-related experience

Where You'll Work

From primary to specialty care, as well as walk-in and virtual services, CHI Health Clinic delivers more options and better access so you can spend time on what matters: being healthy. We offer more than 20 specialties and 100 convenient locations; with some clinics offering extended hours.

*Pay Range*

$15.67 - $22.14 /hour