Compassionate Front Desk Concierge

Service Corporation International; Bellevue (WA); On-site; USD 54,000 - 60,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Sick Leave

Short-Term Disability

Long-Term Disability

Life Insurance

401(k) Retirement Savings Plan with 公司

Employee Assistance Program

Job summary

Service Corporation International (SCI) is seeking a front desk receptionist in Bellevue, WA. The role involves greeting visitors, routing calls, and supporting office operations in a sensitive, compassionate environment at the Dignity Memorial family service brand.

The position requires a high school diploma, basic MS Office skills, and strong interpersonal abilities to handle confidential situations with tact.

Qualifications

• High School Diploma or equivalent.
• Six months general office, receptionist, or administrative support experience preferred.
• Proficient at operating telephones, fax, copier.
• Working knowledge of MS Office Suite.
• Professional interpersonal skills to handle sensitive and confidential situations.

Responsibilities

• Greets guests and visitors, offering assistance when entering the building.
• Notifies staff members when appointments arrive and escorts guests to appropriate room.
• Answers routine questions associated with services, products, location directions, etc.
• Immediately notifies and involves management with customer service and security issues.
• Receives deceased belongings from family and follows chain of custody procedures.
• Answers, screens, and routes incoming calls to appropriate staff members.
• Maintains a comfortable environment for clients, providing beverages and other amenities for families as needed.
• Maintains guest-waiting area, disposing of trash, replacing tissues, and general straightening of furniture.
• Receives incoming mail and packages.
• Maintains organized and current electronic and paper files and records.
• May perform light typing, proofreading, data entry or printing.

Skills

Professional interpersonal skills

Clear and professional speaking voice

Poise and diplomacy

Weekend availability

Education

High School Diploma or equivalent

Tools

MS Office Suite

Job description

Service Corporation International (SCI) is seeking a front desk receptionist in Bellevue, WA. The role involves greeting visitors, routing calls, and supporting office operations in a sensitive, compassionate environment at the Dignity Memorial family service brand.

The position requires a high school diploma, basic MS Office skills, and strong interpersonal abilities to handle confidential situations with tact.