Compassionate Funeral Services Assistant - Front Office

TA8 S.E. Combined Services of South Carolina, Inc.; North Charleston (SC); Sur place; USD 28 000 - 36 000; Plein temps

Résumé du poste

Service Corporation International in North Charleston, SC is seeking a Funeral Services Assistant to provide clerical and operational support to funeral services. You will greet families, answer questions, assist with ceremonies, and help with preparations and logistics.

The role involves preparing items for services, handling office duties, driving when needed, and collaborating with management to ensure compassionate service. A high school diploma and customer service experience are preferred.

Qualifications

• High school diploma or equivalent.
• Previous customer service and/or sales experience preferred.
• Proficient with MS Office suite and databases; ability and willingness to learn.

Responsabilités

• Prepares for services by setting up floral arrangements, chairs, caskets, urns, photos, and mementos.
• Prepares documents related to services, cremations, and maintenance as directed.
• Assists with preparation of remains and operation of crematory as permitted by law.
• Answers phones, handles office duties, and processes payments.
• Runs errands for supplies and deliveries; ushers and may park cars.
• Greet client families and assist during visitations and funeral services.
• May drive funeral home vehicles and ensure refreshments are available.

Connaissances

Compassion

Verbal communication

Professionalism

Team player

Customer service experience

Formation

High school diploma or equivalent

Outils

MS Office

Databases

Description du poste

Service Corporation International in North Charleston, SC is seeking a Funeral Services Assistant to provide clerical and operational support to funeral services. You will greet families, answer questions, assist with ceremonies, and help with preparations and logistics.

The role involves preparing items for services, handling office duties, driving when needed, and collaborating with management to ensure compassionate service. A high school diploma and customer service experience are preferred.