Compassionate Front Desk Coordinator — Behavioral Health

Pyramid Healthcare; Altoona (PA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) with Company Match

Tuition Reimbursement

Paid Time Off

Job summary

Pyramid Healthcare’s Altoona Outpatient team is seeking a compassionate Front Desk Coordinator to ensure smooth daily operations and a welcoming environment. You will support appointment scheduling, records management, and daily clerical tasks in a client-centered setting.

The role requires a high school diploma, strong organizational and communication skills, and familiarity with MS Office and EMR systems. Join a mission-driven team dedicated to quality behavioral health care.

Qualifications

• High school diploma or equivalent.
• Strong organizational and customer service skills.
• Proficiency with Microsoft Office applications.
• Excellent verbal, written, and interpersonal communication skills.
• Ability to learn new software programs, including Electronic Medical Record (EMR) systems.
• Ability to remain calm and respond appropriately in high-risk or crisis situations.

Responsibilities

• Manage daily front office operations.
• Welcome and assist clients, visitors, and staff.
• Schedule and coordinate client appointments.
• Maintain, file, and transfer medical records.
• Answer phones and perform general clerical duties, including filing, copying, mailing, faxing, and data entry.
• Order and maintain office and client supplies.
• Support intake processes and billing documentation.
• Maintain office equipment and coordinate vendor services when needed.
• Manage petty cash and office-related financial tracking.
• Ensure the reception and office areas remain clean, organized, and professional.
• Perform additional administrative duties as assigned.

Skills

Organizational skills

Customer service

Excellent communication

EMR systems familiarity

Education

High school diploma or equivalent

Bachelor’s degree

Tools

Microsoft Office

Job description

Pyramid Healthcare’s Altoona Outpatient team is seeking a compassionate Front Desk Coordinator to ensure smooth daily operations and a welcoming environment. You will support appointment scheduling, records management, and daily clerical tasks in a client-centered setting.

The role requires a high school diploma, strong organizational and communication skills, and familiarity with MS Office and EMR systems. Join a mission-driven team dedicated to quality behavioral health care.