Compassionate Front Desk Associate – Memory Care

Silverado; St. Charles (IL); On-site; USD 19,000 - 28,000; Part time

Benefits offered by this job

401(k) matching

Health, Dental and Vision Insurance

Flexible Spending Account (FSA)

Paid time off

Tuition reimbursement and professional

Referral program

Pet Insurance

Auto and Home Insurance

Discount Programs

Job summary

Silverado in St. Charles, IL is hiring a receptionist to welcome residents, families, and guests and to support front desk operations with warmth and efficiency.

The role blends professionalism with empathy, requiring multitasking and strong communication skills. It involves coordinating check-ins, managing mail, maintaining records, and supporting general clerical tasks in a memory care environment.

Qualifications

• High school diploma or equivalent required.
• At least one year of experience interacting with the public via phone and in person.
• Strong computer skills, especially with Microsoft Word and Excel.
• Strong verbal and written communication with a focus on exceptional customer service.
• Ability to multitask and stay organized.

Responsibilities

• Answer telephone calls professionally and direct them appropriately.
• Greet visitors and assist with check-in and directions.
• Receive, sort, and distribute incoming mail; prepare outgoing mail.
• Maintain and update computer files related to associates and residents.
• Support clerical duties and office functions as assigned.

Skills

Customer service

Multitasking

Phone etiquette

Verbal communication

Written communication

Organization

Education

High school diploma

Tools

Microsoft Word

Excel

Job description

Silverado in St. Charles, IL is hiring a receptionist to welcome residents, families, and guests and to support front desk operations with warmth and efficiency.

The role blends professionalism with empathy, requiring multitasking and strong communication skills. It involves coordinating check-ins, managing mail, maintaining records, and supporting general clerical tasks in a memory care environment.