Compassionate Front Desk & Admin Coordinator

Talentify; Whitmore Lake (MI); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401K with matching funds

Life Insurance

Employee discounts

Tuition Reimbursement

Student Loan Reimbursement

Job summary

Ciena Healthcare in Whitmore Lake is seeking a Receptionist to warmly greet visitors, answer calls, and provide clerical support to staff. The role emphasizes confidentiality, accurate data entry in the EMR, and orderly sign-in/out procedures for residents, vendors, and visitors.

The successful candidate will have a high school diploma, fast typing skills, solid computer basics, and the ability to multitask in a busy healthcare environment. Training provided.

Qualifications

• Typing speed of 50–60 wpm.
• Basic computer skills required.
• Must pass state and federal background checks.

Responsibilities

• Greet visitors and direct callers.
• Answer incoming calls and route as needed.
• Maintain current patient listings for directing visitors/calls.
• Direct walk-in applicants to electronic application process.
• Organize workload for receptionist on other shifts.
• Ensure vendors and visitors sign in/out per policy.
• Assist Administrator and staff with clerical tasks.
• Adhere to confidentiality requirements.
• Announce emergency codes as required.
• Enter demographic data into EMR as directed.
• Respect residents' rights and dignity in interactions.
• Know emergency and disaster procedures.
• Prioritize tasks and meet deadlines.
• Participate in in-service trainings and facility meetings.
• Pursue continuing education opportunities.

Skills

Typing 50-60 wpm

Computer skills

Education

High School Diploma or equivalent

Job description

Ciena Healthcare in Whitmore Lake is seeking a Receptionist to warmly greet visitors, answer calls, and provide clerical support to staff. The role emphasizes confidentiality, accurate data entry in the EMR, and orderly sign-in/out procedures for residents, vendors, and visitors.

The successful candidate will have a high school diploma, fast typing skills, solid computer basics, and the ability to multitask in a busy healthcare environment. Training provided.