Front Desk & Resident Care Concierge

Ciena Healthcare; Detroit (MI); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental, and vision insurance

401K with matching funds

Life Insurance

Employee discounts

Tuition Reimbursement

Student Loan Reimbursement

Job summary

Ciena Healthcare's Regency at Chene in Detroit, MI is seeking a Receptionist to warmly greet visitors, answer and route calls, and provide clerical support to staff. The role emphasizes confidentiality and professional representation of the facility.

The responsibilities include managing the front desk, directing walk-in applicants to the electronic application process, maintaining resident listings, and assisting the Administrator and staff as needed. Join a team dedicated to compassionate care.

Qualifications

• Minimum high school diploma or equivalent.
• Typing proficiency of 50-60 words per minute.
• Excellent communication and customer service skills.

Responsibilities

• Greet visitors and direct calls, representing the facility positively.
• Answer incoming calls and direct to appropriate staff.
• Maintain current patient listings to guide visitors and calls.
• Direct walk-in applicants to the electronic application process.
• Provide clerical support to the Administrator and staff.
• Ensure confidentiality and proper sign-in/out procedures.
• Assist with admin tasks and participate in facility meetings as needed.
• Handle emergencies and escalate as required.

Skills

Typing speed 50-60 wpm

Education

High school diploma or equivalent

Job description

Ciena Healthcare's Regency at Chene in Detroit, MI is seeking a Receptionist to warmly greet visitors, answer and route calls, and provide clerical support to staff. The role emphasizes confidentiality and professional representation of the facility.

The responsibilities include managing the front desk, directing walk-in applicants to the electronic application process, maintaining resident listings, and assisting the Administrator and staff as needed. Join a team dedicated to compassionate care.