Compassionate Front Desk Admin Coordinator

GOEBEL FIXTURE COMPANY; North Little Rock (AR); On-site; USD 38,000 - 52,000; Full time

Job summary

Smith Family Funeral Homes is seeking a Location Administrative Assistant in North Little Rock, AR. This role serves as the compassionate first point of contact for families, visitors and vendors, and handles a variety of administrative, financial, and scheduling tasks to ensure smooth operations between the location and corporate support teams.

The ideal candidate will have a high school diploma, strong communication skills, and proficiency with MS Office and funeral software such as Passare.

Qualifications

• Service-oriented with ability to support grieving families in stressful situations.
• Excellent written and verbal communication and active listening.
• Proficient computer skills and willingness to learn new software (MS Office, Passare, Tukios).
• Experience with office equipment and document processing.

Responsibilities

• Serve as first point of contact for families, visitors, vendors in a professional manner.
• Assist location manager and staff with administrative tasks and meetings.
• Enter and update service and sales information in Passare and other systems.
• Support handling insurance claims and coordinate with corporate accounting as needed.
• Maintain accurate records and welcoming reception area.

Skills

Customer service

Phone etiquette

Empathy

Organizational skills

Attention to detail

Professionalism

Time management

Initiative

Team collaboration

Education

High school diploma

Tools

MS Office

Google Workspace

Passare

Tukios

Job description

Smith Family Funeral Homes is seeking a Location Administrative Assistant in North Little Rock, AR. This role serves as the compassionate first point of contact for families, visitors and vendors, and handles a variety of administrative, financial, and scheduling tasks to ensure smooth operations between the location and corporate support teams.

The ideal candidate will have a high school diploma, strong communication skills, and proficiency with MS Office and funeral software such as Passare.