Compassionate Admin & Scheduling Coordinator

Legacy Funeral Group; Town of Florida (NY); On-site; USD 52,000 - 70,000; Full time

Job summary

Legacy Funeral Group's administration location is seeking an Administrator who will be the face of the location, delivering compassionate customer service to visitors, clients, and families. You will provide administrative support to a funeral home, cemetery, or related facilities, handle scheduling, memos, notes, presentations, reports, and invoices.

The role requires a High School Diploma or equivalent and at least two years of administrative experience.

Qualifications

• High School Diploma or Equivalent.
• Two years of administrative support experience.
• Proficient in MS Outlook, Excel, Word, and PowerPoint.
• Prior bookkeeping or accounting experience is helpful, but not required.

Responsibilities

• Enters contract details into information system and maintains other related documents.
• Orders and checks memorial to ensure accuracy.
• Processes annual funeral home and cemetery license renewals.
• Codes and scans invoices.
• Processes accounts payable and other accounting support transactions.
• Receives incoming telephone calls and assist callers with any questions or comments, direct calls to appropriate team members.
• Files and maintains customer information.
• Enters contract details into information system and maintains other related documents.
• Orders and checks memorial to ensure accuracy.
• Maintains office and facility supplies as well as fax machines, copiers, and network printers.
• Good written and verbal communication skills are needed for interactions with grieving families, co-workers, and other stakeholders to generate accurate and timely responses to questions and requests in a calm, professional manner.
• Collaborates easily with co-workers, keeps shared information up to date, and works well independently.
• Communicates in a timely and effective manner with management.
• Excellent attention to detail while simultaneously handling a range of time sensitive tasks.

Skills

Customer service

Verbal communication

Written communication

Attention to detail

Time management

Education

High School Diploma or Equivalent

Tools

MS Outlook

Excel

Word

PowerPoint

Job description

Legacy Funeral Group's administration location is seeking an Administrator who will be the face of the location, delivering compassionate customer service to visitors, clients, and families. You will provide administrative support to a funeral home, cemetery, or related facilities, handle scheduling, memos, notes, presentations, reports, and invoices.

The role requires a High School Diploma or equivalent and at least two years of administrative experience.