Compassionate Field Operations & Administrative Assistant

Sci Corp; Humacao (PR); On-site; USD 28,000 - 38,000; Full time

Job summary

Sci Corp in Humacao, PR seeks a compassionate office clerk to support funeral home and memorial service operations. You will greet families, answer inquiries, prepare certificates and documents, and ensure timely, accurate processing of contracts and payments with empathy and professionalism.

The role requires a high school diploma and 1–2 years of office or customer service experience in a fast-paced environment.

Qualifications

• 1 - 2 years of experience in an office clerical or customer service capacity required
• Experience working in a customer-focused and fast-paced professional environment required

Responsibilities

• Prepares death certificates, prayer cards and related documents
• Completes required permits and or certificates
• Prepares and processes Veteran’s Paperwork
• Prepares marker monument placement paperwork
• Ensures required documentation to support requested products and services are accurate and complies with state/federal regulations and company rules
• Prepares and distributes daily schedules, reports, and documents
• Receives and processes payments and contracts
• Coordinates the ordering of memorials and related products and the control of storage inventory for vaults and markers
• Orders office supplies
• Oversees the processing of installation orders to grounds and maintenance departments
• Processes accounts payable transactions
• Assists with the preparation of obituaries
• Assists Location Management, Sales, Family Service Counselors and payroll as needed
• Acts as backup to Receptionist
• Greets family members and friends
• Communicates client family’s needs promptly and accurately to the appropriate staff member
• Conveys a sense of concern and empathy with client family members at all times
• Responds to customer inquiries via telephone, internet and in person
• Maintains professional and cooperative relationships with county clerk, medical examiner and physicians

Skills

MS Office

Verbal & written communication

Organization & detail

Compassion & integrity

Confidentiality

Education

High School diploma

Tools

MS Office Suite

Job description

Sci Corp in Humacao, PR seeks a compassionate office clerk to support funeral home and memorial service operations. You will greet families, answer inquiries, prepare certificates and documents, and ensure timely, accurate processing of contracts and payments with empathy and professionalism.

The role requires a high school diploma and 1–2 years of office or customer service experience in a fast-paced environment.