Compassionate Field Operations & Admin Support

sci; San Diego (CA); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Health Savings Account

Sick Leave

Short-Term Disability

Long-Term Disability

Life Insurance

401(k) Retirement Savings Plan

Employee Assistance Program

Job summary

SCI is seeking an administrative/clerical professional in San Diego, CA, to support a funeral home, cemetery, and related services. Responsibilities include greeting families, processing documents, payments, and coordinating memorial orders with attention to accuracy and confidentiality.

You will handle death certificates, permits, obituaries assistance, and daily scheduling while maintaining empathy and high service standards for client families.

Qualifications

• High School or equivalent.
• 1 - 2 years of experience in an office clerical or customer service capacity required.
• Experience working in a customer-focused and fast-paced professional environment required.

Responsibilities

• Prepares death certificates, prayer cards and related documents.
• Completes required permits and or certificates.
• Prepares and processes Veteran's Paperwork.
• Coordinates the ordering of memorials and related products and the control of storage inventory for vaults and markers.
• Receives and processes payments and contracts.
• Maintains professional and cooperative relationships with county clerk, medical examiner and physicians.
• Greets family members and friends.
• Responds to customer inquiries via telephone, internet and in person.

Skills

Customer service

Office administration

Communication skills

Confidentiality

Empathy

Detail oriented

Time management

Problem solving

Education

High School diploma or equivalent

Tools

MS Office Suite

Printers

Calculators

Fax machines

Job description

SCI is seeking an administrative/clerical professional in San Diego, CA, to support a funeral home, cemetery, and related services. Responsibilities include greeting families, processing documents, payments, and coordinating memorial orders with attention to accuracy and confidentiality.

You will handle death certificates, permits, obituaries assistance, and daily scheduling while maintaining empathy and high service standards for client families.