Compassionate Field Operations Admin Assistant

Service Corporation International; Sunset Corners (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Service Corporation International is seeking an administrative associate to provide clerical support in a Miami, FL location. You will greet clients, handle documents, process payments, and coordinate memorial product orders with a team of staff.

The role requires 1–2 years in an office or customer-service setting, strong communication, and meticulous organization. High school diploma or equivalent is required. This position emphasizes confidentiality, compassion, and professional conduct.

Qualifications

• Education: High School diploma or equivalent.
• 1–2 years of experience in an office clerical or customer service capacity.
• Experience in a customer-focused, fast-paced professional environment.
• Knowledge of office equipment including computers, calculators, copiers, printers and fax machines.
• MS Office Suite experience preferred.
• Basic mathematics skills required.
• Good verbal and written communication skills.
• Strong organizational skills and attention to detail.
• High level of compassion and integrity.
• Ability to maintain confidentiality.

Responsibilities

• Prepare death certificates, prayer cards and related documents.
• Complete required permits and/or certificates.
• Prepare and process Veteran’s paperwork.
• Prepare monument placement paperwork and related documents.
• Ensure documentation to support products and services complies with regulations and company rules.
• Prepare and distribute daily schedules, reports and documents.
• Receive and process payments and contracts.
• Coordinate ordering of memorials and related products; manage storage inventory for vaults and markers.
• Order office supplies and oversee installation orders processing to grounds/maintenance departments.
• Process accounts payable transactions.
• Assist with obituary preparation.
• Assist Location Management, Sales, Family Service Counselors and payroll as needed.
• Serve as a back-up to Receptionist.
• Greet family members and friends; convey empathy and respond to inquiries professionally.
• Maintain relationships with county clerk, medical examiner and physicians.

Skills

Verbal communication

Written communication

Organization

Detail orientation

MS Office

Basic math

Office equipment

Education

High School diploma or equivalent

Tools

MS Office Suite

Job description

Service Corporation International is seeking an administrative associate to provide clerical support in a Miami, FL location. You will greet clients, handle documents, process payments, and coordinate memorial product orders with a team of staff.

The role requires 1–2 years in an office or customer-service setting, strong communication, and meticulous organization. High school diploma or equivalent is required. This position emphasizes confidentiality, compassion, and professional conduct.