Compassionate Field Operations & Admin Support

Service Corporation International; Florida; On-site; USD 36,000 - 48,000; Full time

Job summary

Service Corporation International in Miami, FL seeks an administrative associate to provide clerical support across funeral, cemetery and crematory operations. You will greet families, process documents, and help with payments and contracts with empathy.

Work closely with location management, sales and family service counselors to maintain accurate records, confidentiality, and regulatory compliance. MS Office proficiency and a customer-first mindset are essential.

Qualifications

• High School diploma or equivalent.
• 1–2 years in an office clerical or customer service role.
• Experience in a fast-paced, customer-focused environment.
• Proficiency with office equipment and MS Office.
• Strong verbal and written communication; detail oriented.
• Ability to maintain confidentiality and show compassion.

Responsibilities

• Prepare death certificates, prayer cards and related documents.
• Process permits, certificates, Veteran’s paperwork and monument orders.
• Greet families and respond to inquiries with empathy.
• Assist with obituaries and coordinate memorial orders.
• Handle payments, contracts and daily reports.
• Support location management, sales and payroll as needed.
• Back up to Receptionist and maintain inventory.
• Communicate client needs to staff promptly.

Skills

Office Administration

Customer Service

MS Office

Data Entry

Communication

Education

High School Diploma or Equivalent

Tools

MS Office Suite

Copiers/Printers

Job description

Service Corporation International in Miami, FL seeks an administrative associate to provide clerical support across funeral, cemetery and crematory operations. You will greet families, process documents, and help with payments and contracts with empathy.

Work closely with location management, sales and family service counselors to maintain accurate records, confidentiality, and regulatory compliance. MS Office proficiency and a customer-first mindset are essential.