Compassionate Field Ops Admin Assistant

Service Corporation International; Canóvanas (PR); On-site; USD 32,000 - 42,000; Full time

Job summary

Service Corporation International is seeking an Operations Support Assistant in Canóvanas, PR. The role provides administrative and clerical support across funeral home, cemetery, and crematory services, greeting the public and guiding customers with information on offered services to meet expectations.

Responsibilities include processing documents, permits, payments, memorial orders, and scheduling, while maintaining confidentiality and compliance with regulations.

Qualifications

• High school diploma or equivalent required.
• 1–2 years of office clerical or customer service experience preferred.
• Proficient in MS Office; basic mathematics skills and strong communication abilities required.

Responsibilities

• Prepares death certificates, prayer cards and related documents.
• Completes required permits and/or certificates.
• Receives and processes payments and contracts.
• Coordinates ordering of memorials and related products; controls storage inventory for vaults and markers.
• Greets family members and communicates needs to staff with empathy.

Skills

Verbal communication

Written communication

Organizational skills

Compassion and empathy

Education

High School or equivalent

Tools

MS Office

Job description

Service Corporation International is seeking an Operations Support Assistant in Canóvanas, PR. The role provides administrative and clerical support across funeral home, cemetery, and crematory services, greeting the public and guiding customers with information on offered services to meet expectations.

Responsibilities include processing documents, permits, payments, memorial orders, and scheduling, while maintaining confidentiality and compliance with regulations.