Compassionate Field Operations Admin Assistant

Service Corporation International; Alexandria (VA); On-site; USD 38,000 - 52,000; Full time

Job summary

Service Corporation International in Alexandria, VA seeks an Administrative Clerk to greet visitors, handle payments and contracts, and support funeral home operations with compassion and discretion.

You will prepare documents, coordinate memorial orders, and ensure accurate records while delivering courteous information to families and staff. 1–2 years of office experience and a High School diploma are required; proficiency in MS Office is preferred. This is a fast-paced, customer-focused role.

Qualifications

• 1-2 years of office clerical or customer service experience.
• Customer-focused and fast-paced professional environment exposure.
• High School or equivalent required.

Responsibilities

• Greet the public and provide general information on funeral services.
• Prepare death certificates, permits, and related documents.
• Handle payments and contracts; process accounts as needed.
• Coordinate ordering of memorials and related products; manage inventory for vaults/markers.
• Assist with obituaries and liaise with location management, sales and payroll as needed.
• Provide backup support to Receptionist; maintain confidentiality at all times.
• Communicate client family needs promptly and accurately to staff.

Skills

Communication skills

Organizational skills

Discretion & confidentiality

MS Office Suite

Written & verbal communication

Compassion & empathy

Education

High School diploma or equivalent

Tools

Office equipment

Job description

Service Corporation International in Alexandria, VA seeks an Administrative Clerk to greet visitors, handle payments and contracts, and support funeral home operations with compassion and discretion.

You will prepare documents, coordinate memorial orders, and ensure accurate records while delivering courteous information to families and staff. 1–2 years of office experience and a High School diploma are required; proficiency in MS Office is preferred. This is a fast-paced, customer-focused role.