Compassionate Field Operations Assistant

Service Corporation International; Southwest Ranches, Northern (FL, KY); Hybrid; USD 30,000 - 42,000; Full time

Job summary

Service Corporation International, a leading provider of funeral, cemetery and cremation services, is seeking an Administrative/Clerical Associate to greet the public, provide information, and support multiple facilities with documentation and scheduling. This role emphasizes compassion, confidentiality, and precise handling of sensitive records.

The position requires 1–2 years in an office clerical or customer service setting and strong MS Office skills.

Qualifications

• Education: High School diploma or equivalent.
• 1–2 years of experience in an office clerical or customer service role.
• Experience in a fast-paced, customer-focused environment.
• Proficient with office equipment; MS Office experience preferred.
• Strong verbal and written communication skills.
• Strong organizational skills and attention to detail.
• Ability to maintain confidentiality.

Responsibilities

• Greet the public and provide information on services in a polite manner.
• Prepare death certificates, permits, Veteran's paperwork and marker monument paperwork.
• Process payments and contracts; coordinate memorial orders and inventory.
• Assist with obituaries and payroll as needed; support location management and staff.
• Act as backup to receptionist and maintain professional relationships with relevant authorities.

Skills

Customer service

Communication

Organization

Confidentiality

Detail-oriented

Education

High School diploma or equivalent

Tools

MS Office

Job description

Service Corporation International, a leading provider of funeral, cemetery and cremation services, is seeking an Administrative/Clerical Associate to greet the public, provide information, and support multiple facilities with documentation and scheduling. This role emphasizes compassion, confidentiality, and precise handling of sensitive records.

The position requires 1–2 years in an office clerical or customer service setting and strong MS Office skills.