Compassionate Family Services & Pre-Need Specialist

Service Corporation International; Limerick (Montgomery County); On-site; USD 50,000 - 100,000; Full time

Job summary

Service Corporation International in Limerick, PA seeks a Family Service Counselor to generate leads, nurture referrals, and build trusted relationships with families. You will collaborate with funeral directors and staff to provide compassionate, professional service during difficult times.

The role requires a high school diploma or equivalent with 1–2 years of college, 1–2 years in customer service or sales, and a valid driver’s license; an insurance license may be required by state law.

Qualifications

• High school diploma or equivalent with 1–2 years of college or equivalent experience.
• 1–2 years in customer service or sales preferred.
• Valid driver’s license with acceptable driving record; insurance license if required.

Responsibilities

• Lead generation and prospecting daily.
• Obtain referrals from families served.
• Build relationships with families and community networks.
• Explain and present to families and referred families.
• Maintain activity levels to ensure productivity.
• Prepare for appointments and provide professional, attentive service.
• Collaborate with funeral directors and staff to ensure seamless service.

Skills

Customer service

Sales

Communication

Empathy

Computer literacy

Education

High school diploma or equivalent

Some college (1–2 years) or equivalent experience

Job description

Service Corporation International in Limerick, PA seeks a Family Service Counselor to generate leads, nurture referrals, and build trusted relationships with families. You will collaborate with funeral directors and staff to provide compassionate, professional service during difficult times.

The role requires a high school diploma or equivalent with 1–2 years of college, 1–2 years in customer service or sales, and a valid driver’s license; an insurance license may be required by state law.