Compassionate Family Service Counselor

Service Corporation International; Birmingham (AL); On-site; USD 50,000 - 100,000; Full time

Job summary

Service Corporation International in Birmingham, AL is seeking a Family Service Counselor to lead generation, present funeral and pre-need arrangements, and nurture relationships with families. You will work with funeral directors and location staff to provide seamless, compassionate service and drive revenue for the cemetery.

The role requires a high school diploma, strong communication, and the ability to work evenings or weekends; licenses to drive and sell insurance may be required by state

Qualifications

• High school diploma or equivalent.
• Experience in customer service or sales preferred.
• Ability to drive and work variable hours including evenings/weekends.

Responsibilities

• Generate leads and referrals; prospect for new families daily.
• Present and sell pre-need and cemetery arrangements.
• Build relationships with families and coordinate services with funeral staff.
• Maintain activity logs and meet sales targets.

Skills

Customer service

Sales

Communication

Education

High school diploma

Job description

Service Corporation International in Birmingham, AL is seeking a Family Service Counselor to lead generation, present funeral and pre-need arrangements, and nurture relationships with families. You will work with funeral directors and location staff to provide seamless, compassionate service and drive revenue for the cemetery.

The role requires a high school diploma, strong communication, and the ability to work evenings or weekends; licenses to drive and sell insurance may be required by state