Compassionate Emergency Dept Patient Access Associate

Pasadena Hospital Association, LTD dba Huntington Health; United States; On-site; USD 34,000 - 43,000; Full time

Job summary

Pasadena Hospital Association, LTD dba Huntington Health in Pasadena, CA is seeking a Patient Access Representative I for the Emergency Room Registration area. This full-time role supports patient intake, verifies information, and coordinates with care teams during busy evenings.

The ideal candidate has at least one year of customer service experience, proficient typing (35 wpm), strong communication, and the ability to work in a fast-paced environment.

Qualifications

• High school diploma or equivalent required.
• Associate Degree/College Diploma in Hospital Administration or equivalent preferred.

Responsibilities

• Minimum 1 year Customer Service experience required.
• Healthcare experience in registration, scheduling, authorizations, call center and/or revenue cycle related roles preferred.
• Typing 35 wpm required. Must pass competency tests on a regular basis.
• Must demonstrate competencies and knowledge while performing job duties, interact with sensitivity and attention to the patient population(s) served.
• Must have the ability to promote positive customer service while working in a highly demanding and complex environment.

Skills

Typing 35 wpm

Interpersonal communication

Written & oral communication

Customer service orientation

Education

High school diploma or equivalent

Associate degree preferred

Job description

Pasadena Hospital Association, LTD dba Huntington Health in Pasadena, CA is seeking a Patient Access Representative I for the Emergency Room Registration area. This full-time role supports patient intake, verifies information, and coordinates with care teams during busy evenings.

The ideal candidate has at least one year of customer service experience, proficient typing (35 wpm), strong communication, and the ability to work in a fast-paced environment.