Patient Access Representative I Emergency Department FT, Evenings (3pm-11:30pm)

Pasadena Hospital Association, LTD dba Huntington Health; United States; On-site; USD 34,000 - 43,000; Full time

Job summary

Pasadena Hospital Association, LTD dba Huntington Health in Pasadena, CA is seeking a Patient Access Representative I for the Emergency Room Registration area. This full-time role supports patient intake, verifies information, and coordinates with care teams during busy evenings.

The ideal candidate has at least one year of customer service experience, proficient typing (35 wpm), strong communication, and the ability to work in a fast-paced environment.

Qualifications

• High school diploma or equivalent required.
• Associate Degree/College Diploma in Hospital Administration or equivalent preferred.

Responsibilities

• Minimum 1 year Customer Service experience required.
• Healthcare experience in registration, scheduling, authorizations, call center and/or revenue cycle related roles preferred.
• Typing 35 wpm required. Must pass competency tests on a regular basis.
• Must demonstrate competencies and knowledge while performing job duties, interact with sensitivity and attention to the patient population(s) served.
• Must have the ability to promote positive customer service while working in a highly demanding and complex environment.

Skills

Typing 35 wpm

Interpersonal communication

Written & oral communication

Customer service orientation

Education

High school diploma or equivalent

Associate degree preferred

Job description

Internal Workers – Please log into your Workday account to apply

Job Title

Patient Access Representative I

Department

Emergency Room Registration

Shift Duration

8

Primary Shift

Evenings

Time Type

Full time

Location

100 W California Blvd, Pasadena, CA 91105

Pay Range

The estimated base rate for this position is $25.00 - $31.31. Additional individual compensation may be available for this role through differentials, extra shift incentives, bonuses, etc. Base pay is only a portion of the total rewards package, and a comprehensive benefits program is available for qualifying positions.

Education

High school diploma or equivalent required. Associate Degree/College Diploma in Hospital Administration or equivalent preferred.

Experience/Training

Minimum 1 year Customer Service experience required. Healthcare experience in registration, scheduling, authorizations, call center and/or revenue cycle related roles preferred.

Skills

Typing 35 wpm required. Must pass competency tests on a regular basis. Must demonstrate competencies and knowledge while performing job duties, interact with sensitivity and attention to the patient population(s) served. Must have the ability to promote positive customer service while working in a highly demanding and complex environment. Excellent interpersonal, written & oral communication skills for interacting w/ patients, payers, physicians & other HH Customers.

When you join the Huntington Health team, you are aligning yourself with an organization whose values drive our philosophy of compassionate community care. Over the past 129 years, we’ve grown from a small 16-bed hospital to a nationally recognized healthcare leader with 619 beds. As part of our commitment to providing equitable, high-quality care to all members of our community, we embrace differences and work hard to create a place of belonging for our patients and our employees. When you join the Huntington family, you’ll be empowered to enact change that continuously improves our ability to deliver world-class care, with kindness and dignity, to all who need it.