Compassionate Day Shift Shelter Support Specialist

Volunteers of America Northern California and Northern Nevada; Sparks (NV); On-site; USD 22,000 - 31,000; Full time

Job summary

Volunteers of America Northern California and Northern Nevada (VOA-NCNN) is seeking compassionate Day Shift Support Staff for Our Place shelter in Sparks, NV. The role focuses on providing safe, respectful care to women and families, coordinating meals, laundry, and daily routines while safeguarding residents and property.

The position requires patience, teamwork, and the ability to de-escalate crises. CPR/First Aid within 90 days and a background check are mandatory, with full-time hours and

Qualifications

• Ability to communicate and comprehend oral and written instructions.
• Flexibility to work irregular hours.
• CPR and First Aid training within 90 days of employment.
• Criminal background check required.

Responsibilities

• Explain program rules and regulations to residents and facilitate observance of rules.
• Coordinate meal preparation/service, bed/sleeping assignments, showers, laundering, and other daily routines.
• Provide awake shift coverage and maintain an engaging presence on the grounds.
• Conduct regular wellness, safety and sanitation checks during designated periods.
• Maintain daily reports to provide statistical information.
• Perform housekeeping and other maintenance tasks as needed.
• Assist participants with replacements of linen and boutique duties.
• De-escalate crises and respond to emergencies with residents and staff.
• Coordinate with case managers and shelter staff to address participant needs.

Skills

Teamwork skills

Oral and written communication

De-escalation of crises

Organizational skills

Analytical and decision-making

Education

CPR and First Aid training

Criminal background check

Experience with homelessness/populations in crisis

Tools

Computer skills

Job description

Volunteers of America Northern California and Northern Nevada (VOA-NCNN) is seeking compassionate Day Shift Support Staff for Our Place shelter in Sparks, NV. The role focuses on providing safe, respectful care to women and families, coordinating meals, laundry, and daily routines while safeguarding residents and property.

The position requires patience, teamwork, and the ability to de-escalate crises. CPR/First Aid within 90 days and a background check are mandatory, with full-time hours and