Clinic Front Desk & Patient Care Specialist

Minnesota Gastroenterology; Plymouth (MN); On-site; USD 30,000 - 35,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Generous PTO & holidays

Disability coverage

Paid family leave

Discretionary bonus

Job summary

MNGI Digestive Health is seeking a capable Medical Assistant/clinic support professional to greet patients, manage check-ins, collect payments, and ensure smooth front desk operations. The role also supports clinical activities, including obtaining histories, vitals, phlebotomy assistance, and specimen handling.

Ideal candidates will have an associates degree or related healthcare training, familiarity with EMR systems, and a strong commitment to compassionate patient care and teamwork.

Qualifications

• Associates degree or better with healthcare experience or equivalent training.
• Experience with electronic medical records is preferred.
• Excellent communication and patient-care skills.

Responsibilities

• Front Desk: Greet visitors and patients; verify demographics and insurance; check in appointments; collect co-pays; assist patients with forms; maintain confidentiality; enter data into EHR; coordinate daily schedules; address inquiries.
• Clinic: Greet/escort patients; interview medical histories; take vitals; uphold privacy; stock/clean exam rooms; follow care plans and discharge instructions; collect specimens; manage inventory; document in EMR.
• Additional Duties: May be assigned other tasks as required.

Skills

Gastrointestinal system

Medical Terminology

Compassionate Patient Care

Active Listening

Problem-Solving

Prioritization

Critical Thinking

Word processing

Education

Associates Degree with 1 year direct care experience

Diploma or equivalent from an accredited Medical Assistant program

Licensed Practical Nurse (LPN)

Emergency Medical Technician (EMT)

Certified Nursing Assistant (CNA) with 1 year direct care experience

Bachelor’s Degree is preferred

1-2 years experience with an electronic medical record is preferred

Tools

EMR systems

Job description

MNGI Digestive Health is seeking a capable Medical Assistant/clinic support professional to greet patients, manage check-ins, collect payments, and ensure smooth front desk operations. The role also supports clinical activities, including obtaining histories, vitals, phlebotomy assistance, and specimen handling.

Ideal candidates will have an associates degree or related healthcare training, familiarity with EMR systems, and a strong commitment to compassionate patient care and teamwork.