Compassionate Client Services Rep for Veterinary Care

Riverview Animal Hospital; Durango (CO); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

401K with employer match

Health, dental, and vision

HSA and FSA

Life insurance

Paid time off and holidays

Pet discounts

Uniforms provided

Team events

Job summary

Riverview Animal Hospital in Durango, Colorado, is seeking a Client Service Representative to greet clients, check in patients, process payments, and manage calls and emails in a fast-paced, collaborative clinic. You will relay medical information to clients and support daily operations with a focus on excellent service.

Preferred candidates have 2+ years in customer service, strong communication, and a caring approach to animals and their families.

Qualifications

• Minimum of 2+ years of related customer service experience.
• Veterinary hospital experience a plus.
• Professional communication skills.

Responsibilities

• Assist with checking in clients/patients.
• Reply to client emails and phone inquiries.
• Relay medical information to clients clearly.
• Support day-to-day operations of the hospital.
• Communicate client concerns with medical staff.

Skills

Customer service

Communication

Multitasking

Computer skills

Detail orientation

Job description

Riverview Animal Hospital in Durango, Colorado, is seeking a Client Service Representative to greet clients, check in patients, process payments, and manage calls and emails in a fast-paced, collaborative clinic. You will relay medical information to clients and support daily operations with a focus on excellent service.

Preferred candidates have 2+ years in customer service, strong communication, and a caring approach to animals and their families.