Client Services Pro at Compassionate Animal Hospital

Star Valley Veterinary Clinic; Durango (CO); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

401K match

Health insurance

Dental insurance

Vision insurance

HSA/FSA

Life insurance

Paid time off

Pet discounts

Uniforms provided

Team events

Job summary

Riverview Animal Hospital in Durango, CO is seeking a Client Service Representative to greet clients, manage appointments, and handle communications. The team emphasizes a fast-paced, patient-focused environment with opportunities to contribute to a collaborative culture and deliver excellent client experiences.

We offer a comprehensive benefits package, competitive hourly pay, and potential bonuses. Experience with veterinary settings is a plus.

Qualifications

• Minimum of 2+ years of related customer service experience.
• Proven effective written and oral communication skills.
• Capable multitasker with strong prioritization abilities.
• Caring for animals and their owners as part of the role.

Responsibilities

• Assist with checking in clients/patients.
• Reply to client emails.
• Relay medical information to clients.
• Generally assist with day-to-day hospital operations.
• Communicate client concerns with the medical staff.
• Answer phone calls and schedule appointments.
• Process incoming and outgoing mail and e-mail.
• Monitor the client waiting area for cleanliness.

Skills

Customer service

Communication

Multitasking

Compassion for animals

Job description

Riverview Animal Hospital in Durango, CO is seeking a Client Service Representative to greet clients, manage appointments, and handle communications. The team emphasizes a fast-paced, patient-focused environment with opportunities to contribute to a collaborative culture and deliver excellent client experiences.

We offer a comprehensive benefits package, competitive hourly pay, and potential bonuses. Experience with veterinary settings is a plus.