Compassionate Client Experience Specialist – Vet Office

MARS Veterinary; United States; On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Medical, Dental and Vision insurance

401(k) plan

Pet discounts

Job summary

VCA County Veterinary Hospital in Princeton, New Jersey, seeks an Experienced Client Service Representative to join our team, full or part time. We value compassionate, personal connections with pet parents and offer training for the right candidate.

As the face of the practice, you will greet clients, answer phones, schedule visits, and assist with education and records while supporting a team dedicated to low-stress, Fear Free care and teamwork.

Qualifications

• Excellent communication and empathy for clients and pet parents.
• Ability to manage scheduling and maintain medical records.

Responsibilities

• Greet clients as the face of the practice.
• Answer phones and route calls appropriately.
• Schedule appointments and manage calendars.
• Answer questions about products and services.
• Educate clients on pet care basics.
• Maintain and organize medical records.
• Support general hospital operations and maintenance.
• Seize opportunities to learn and grow.

Skills

Customer service

Communication

Phone etiquette

Job description

VCA County Veterinary Hospital in Princeton, New Jersey, seeks an Experienced Client Service Representative to join our team, full or part time. We value compassionate, personal connections with pet parents and offer training for the right candidate.

As the face of the practice, you will greet clients, answer phones, schedule visits, and assist with education and records while supporting a team dedicated to low-stress, Fear Free care and teamwork.