Compassionate Client Care Specialist – Animal Shelter

Animal Care Centers of NYC; New York (NY); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Generous paid time off

Health insurance

401K and Pension

Life Insurance

Loan forgiveness eligibility

Job summary

A leading animal shelter in New York, NY, is looking for a compassionate Client Care Representative to provide excellent service to clients. The role involves greeting clients, answering inquiries, and assisting with animal services. Required qualifications include a high school diploma and customer service experience. The position offers benefits like paid time off and health insurance, with a strong emphasis on teamwork and animal welfare. A positive working environment awaits those who thrive under pressure.

Qualifications

• High school diploma or equivalent is required.
• At least 1 year of customer service experience is required.
• Treats animals and people with respect.

Responsibilities

• Provide professional and personalized communications.
• Register dogs for NYC dog licenses and collect fees.
• Provide empathy and support to clients.

Skills

Customer service

Compassionate attitude

Documentation skills

Ability to lift 50 lbs

Ability to stand for long hours

Education

High school diploma or equivalent

Job description

A leading animal shelter in New York, NY, is looking for a compassionate Client Care Representative to provide excellent service to clients. The role involves greeting clients, answering inquiries, and assisting with animal services. Required qualifications include a high school diploma and customer service experience. The position offers benefits like paid time off and health insurance, with a strong emphasis on teamwork and animal welfare. A positive working environment awaits those who thrive under pressure.