Client Services Specialist – Animal Hospital (FT)

ASPCA; New York (NY); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health coverage

401(k) with employer contributions

Paid holidays and time off

Job summary

The ASPCA Animal Hospital is seeking a Client Services Representative to serve as the main point of contact for clients from check-in to check-out. You will help with paperwork, scheduling, and managing records while coordinating with medical teams in a fast-paced, compassionate environment.

Requires at least 1 year of customer service experience, strong communication, and the ability to multi-task. Onsite role with 4 days per week, 10-hour shifts, at the 92nd Street location.

Qualifications

• Minimum of 1 year of customer service experience.
• Proficiency with computers and common software tools.
• Bilingual English and Spanish required.

Responsibilities

• Greet clients, determine the nature of visits, and direct them accordingly.
• Load rooms, log times, and manage appointment systems.
• Provide compassionate, non-judgmental client service with Fear Free principles.
• Coordinate with medical teams and support client record management.

Skills

Customer service

Communication

Multitasking

Detail oriented

Education

High School Diploma

Tools

Box

Impromed

Teams

Job description

The ASPCA Animal Hospital is seeking a Client Services Representative to serve as the main point of contact for clients from check-in to check-out. You will help with paperwork, scheduling, and managing records while coordinating with medical teams in a fast-paced, compassionate environment.

Requires at least 1 year of customer service experience, strong communication, and the ability to multi-task. Onsite role with 4 days per week, 10-hour shifts, at the 92nd Street location.