Compassionate Cemetery Arrangements Counselor

Catholic; Montebello (CA); On-site; USD 34,000 - 43,000; Full time

Benefits offered by this job

Employee Assistance Program (EAP)

Pension Plan

403B Plan

Vacation & Sick Time

Paid Holidays

Great Work Perks (discounts)

Sign on Bonus

Job summary

Catholic Cemeteries & Mortuaries in Rosemead, CA, is hiring a Cemetery Arrangements Counselor to assist families with burial arrangements and related paperwork. The role emphasizes compassionate service to grieving families and coordination with cemetery staff, parishes, and mortuaries.

Requirements include high school education, customer service experience, and bilingual English/Spanish preferred. The position is full-time and on-site at Resurrection Cemetery.

Qualifications

• Active member of a Roman Catholic faith community.
• High School degree or equivalent.
• Basic clerical skills and experience with customer service.
• Two years of customer service experience.
• Bilingual skills in English/Spanish preferred.

Responsibilities

• Develops rapport with families to provide information for cemetery arrangements and meets their needs.
• Assists patrons with at-need and pre-need arrangements.
• Works with parishes and mortuaries to support patrons.
• Processes daily burial and memorial documents and health permits.
• Interprets or translates for families in Spanish when needed.

Skills

Customer service

Bilingual English/Spanish

Interpersonal skills

Education

High School degree or equivalent

Tools

AS/400 system

Job description

Catholic Cemeteries & Mortuaries in Rosemead, CA, is hiring a Cemetery Arrangements Counselor to assist families with burial arrangements and related paperwork. The role emphasizes compassionate service to grieving families and coordination with cemetery staff, parishes, and mortuaries.

Requirements include high school education, customer service experience, and bilingual English/Spanish preferred. The position is full-time and on-site at Resurrection Cemetery.