Grief Support & Cemetery Arrangements Counselor - LA

Catholic; Los Angeles (CA); On-site; USD 34,000 - 43,000; Full time

Benefits offered by this job

Health Insurance (Medical, Dental and,

Pension Plan

403B Plan

Vacation & Sick Time

Paid Holidays

Great Work Perks

Job summary

Calvary Cemetery in Los Angeles is seeking a Cemetery Arrangements Counselor to assist families arranging pre-need or at-need burials with empathy and clarity, coordinating with parish staff and mortuary partners.

The role requires processing permits, translating for Spanish-speaking families when needed, and maintaining accurate records while delivering excellent customer service in a faith-based nonprofit setting.

Qualifications

• Active member of a Roman Catholic faith community.
• Two years of customer service experience.
• Bilingual English/Spanish preferred.
• High School degree or equivalent.
• Knowledge of AS/400 system operations.

Responsibilities

• Develops rapport with families and patrons to assist with cemetery arrangements.
• Coordinates with parishes and mortuaries for patrons.
• Prepares burial and memorial permits and related documents.
• Assists with inquiries and translates for Spanish-speaking families as needed.

Skills

Interpersonal skills

Customer service

Data entry

Communication

Education

High School degree

Tools

AS/400 system operations

Job description

Calvary Cemetery in Los Angeles is seeking a Cemetery Arrangements Counselor to assist families arranging pre-need or at-need burials with empathy and clarity, coordinating with parish staff and mortuary partners.

The role requires processing permits, translating for Spanish-speaking families when needed, and maintaining accurate records while delivering excellent customer service in a faith-based nonprofit setting.