Cemetery Arrangements Counselor (Pre‑Need & At‑Need)

Archdiocese-of-La; Los Angeles (CA); On-site; USD 34,000 - 43,000; Full time

Benefits offered by this job

Health Insurance (Medical, Dental, V &

Pension Plan

403B Plan

Vacation & Sick Time

Paid Holidays

Great Work Perks (Discounts)

Job summary

Archdiocese of Los Angeles seeks a Cemetery Arrangements Counselor at Calvary Cemetery in Los Angeles to assist families arranging burials with compassion and clarity. This role supports patrons on policy details, manages permits, and coordinates with parish staff and mortuary partners.

The position requires strong customer service experience, bilingual Spanish skills preferred, and the ability to translate as needed. It is a full-time, on-site role with benefits and departmental collaboration.

Qualifications

• Active member of a Roman Catholic faith community.
• High School degree or equivalent.
• Two years of customer service experience.

Responsibilities

• Assist families with cemetery arrangements and inform on policies.
• Process burial and memorial permits and related documents.
• Coordinate with parishes, mortuaries, and cemetery staff.
• Translate for families in Spanish when needed.
• Handle inquiries and follow up on requests.

Skills

Customer service

Bilingual English/Spanish

Education

High School degree or equivalent

Active Roman Catholic faith community

Tools

AS/400 system

Job description

Archdiocese of Los Angeles seeks a Cemetery Arrangements Counselor at Calvary Cemetery in Los Angeles to assist families arranging burials with compassion and clarity. This role supports patrons on policy details, manages permits, and coordinates with parish staff and mortuary partners.

The position requires strong customer service experience, bilingual Spanish skills preferred, and the ability to translate as needed. It is a full-time, on-site role with benefits and departmental collaboration.