Compassionate Behavioral Health Office Coordinator

McHur Care; Temple (TX); On-site; USD 40,000 - 54,000; Full time

Job summary

McHur Care, based in Temple, TX, seeks an organized Behavioral Health Office Administrator to support our Temple office. You will welcome patients, assist families, manage scheduling, and guide intake paperwork to ensure smooth operations.

You’ll handle insurance verification, records management, and coordination among clinical staff while maintaining confidentiality and patient-focused service. This role offers a stable weekday schedule and essential community-based care support.

Qualifications

• Background in healthcare administration or front desk operations preferred.
• Ability to guide patients through intake and paperwork.
• Experience with scheduling and records management.

Responsibilities

• Greet patients and families with professionalism and compassion.
• Manage front desk workflows, scheduling, calls, and messages.
• Explain intake requirements and prepare patients for appointments.
• Coordinate patient intake, records, and appointment coordination.
• Assist with insurance verification, referrals, authorizations, and related processes.
• Maintain confidential patient information per privacy rules.
• Facilitate communication among clinical staff and families.
• Track outstanding paperwork and follow through to completion.
• Keep the Temple office organized and patient-focused.
• Support leadership with reporting and special projects.

Skills

Verbal communication

Written communication

Organizational skills

Customer service

Discretion and confidentiality

Bilingual Spanish/English

Tools

Microsoft Office

Electronic Health Records (EHR)

Job description

McHur Care, based in Temple, TX, seeks an organized Behavioral Health Office Administrator to support our Temple office. You will welcome patients, assist families, manage scheduling, and guide intake paperwork to ensure smooth operations.

You’ll handle insurance verification, records management, and coordination among clinical staff while maintaining confidentiality and patient-focused service. This role offers a stable weekday schedule and essential community-based care support.