Compassionate Behavioral Health Front Desk Specialist

Roots Through Recovery; Long Beach (CA); On-site; USD 35,000 - 50,000; Full time

Job summary

Roots Through Recovery is looking for a Medical/Behavioral Health Receptionist in Long Beach, California. This position requires a blend of administrative skills and empathy as the receptionist is the first point of contact for patients seeking help. Responsibilities include scheduling appointments, conducting insurance verifications, and maintaining patient records.

The ideal candidate has previous experience in a medical setting and possesses excellent organizational skills and attention to detail. The role is crucial for ensuring the smooth operation of the practice and supporting quality care for patients.

Qualifications

• Previous experience as a Medical Receptionist, Office Manager or Front/Back Office Assistant.
• Knowledge of medical terminology and administrative processes.
• Understanding of insurance verification of benefits and explanation of benefits.

Responsibilities

• Greeting patients and making them feel comfortable.
• Scheduling patient appointments for behavioral health services.
• Answering phones and responding to patient inquiries.

Skills

Organizational skills

Interpersonal skills

Attention to detail

Verbal communication skills

Education

Certification as a Medical Assistant, Nurse or Nurse Assistant

Registered or certified SUD Counselor

Tools

Electronic Health Records systems

Google Calendar

Microsoft Office

Job description

Roots Through Recovery is looking for a Medical/Behavioral Health Receptionist in Long Beach, California. This position requires a blend of administrative skills and empathy as the receptionist is the first point of contact for patients seeking help. Responsibilities include scheduling appointments, conducting insurance verifications, and maintaining patient records.

The ideal candidate has previous experience in a medical setting and possesses excellent organizational skills and attention to detail. The role is crucial for ensuring the smooth operation of the practice and supporting quality care for patients.