Compassionate Admissions Specialist — Behavioral Health

Laurel Ridge Treatment Center; Mountain City (TN); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive pay

Generous PTO

Medical, dental, vision

401(k) with match

SoFi loan program

Career development opportunities

Free meals

Attendance incentives

Shift differential

Tuition reimbursement

Job summary

Mountain Youth Academy in Mountain City, Tennessee is seeking a meticulous Admissions Coordinator to manage the admissions process from initial inquiry through enrollment, coordinating documentation and timelines.

You will respond to inquiries, schedule interviews, maintain records, and collaborate with internal teams to ensure smooth onboarding while delivering exceptional support to applicants and families.

Qualifications

• High school diploma or equivalent required; associate or bachelor’s degree preferred.
• Previous experience in admissions, customer service, healthcare, education, or administrative support preferred.
• Strong verbal and written communication skills.
• Excellent organizational and multitasking abilities.
• Proficiency in Microsoft Office Suite and database systems.
• Ability to maintain confidentiality and professionalism.
• Friendly, empathetic, and solution-oriented attitude.

Responsibilities

• Manage and coordinate the admissions process from initial inquiry through enrollment/admission.
• Respond to phone calls, emails, and walk-in inquiries in a professional and timely manner.
• Collect, review, and process required applications, forms, and documentation.
• Maintain accurate records in databases and filing systems.
• Schedule interviews, tours, assessments, or appointments as needed.
• Communicate admission decisions, next steps, and deadlines to applicants.
• Collaborate with internal departments to ensure seamless onboarding/admission transitions.
• Provide excellent customer service to applicants, families, and referral sources.
• Ensure compliance with company policies and applicable regulations.
• Prepare reports and track admissions data as requested.

Skills

Strong verbal and written comms

Organizational skills

Multitasking abilities

Confidentiality and professionalism

Microsoft Office and databases

Education

High school diploma or equivalent

Associate or Bachelor’s degree preferred

Tools

Microsoft Office Suite

Database systems

Job description

Mountain Youth Academy in Mountain City, Tennessee is seeking a meticulous Admissions Coordinator to manage the admissions process from initial inquiry through enrollment, coordinating documentation and timelines.

You will respond to inquiries, schedule interviews, maintain records, and collaborate with internal teams to ensure smooth onboarding while delivering exceptional support to applicants and families.