Admissions Coordinator

Peninsula Post Acute; Burlingame (CA); On-site; USD 40,000 - 41,000; Full time

Benefits offered by this job

Comprehensive benefits package

Job summary

Peninsula Post Acute is seeking an Admissions Coordinator to ensure smooth, welcoming admissions for new residents and families. This role serves as the main contact with hospitals, referral sources, and interdisciplinary teams to coordinate timely processes with confidentiality and compassion.

The ideal candidate will be highly organized, detail-oriented, and professional in a fast-paced healthcare environment, with experience in admissions and knowledge of Medicare/Medicaid processes.

Qualifications

• Experience in admissions, healthcare, skilled nursing, long-term care, or related setting is preferred.
• Knowledge of Medicare, Medicaid, insurance verification, and authorization processes is preferred.
• Experience working with hospitals, referral sources, case managers, or healthcare providers is a plus.

Responsibilities

• Serve as the primary point of contact for prospective residents, families, hospitals, physicians, case managers, and referral sources.
• Coordinate and schedule resident admissions, including pre-admission assessments and required documentation.
• Maintain accurate and up-to-date records in accordance with federal, state, and facility regulations.
• Assist with insurance verification, authorizations, Medicare/Medicaid processes, and financial eligibility requirements.
• Provide facility tours and communicate information about services, programs, and the admission process to prospective residents and families.
• Collaborate with nursing, social services, business office, and administrative staff to ensure a seamless admission experience.
• Prepare, organize, and distribute admission packets and required documentation.
• Follow up with hospitals, physicians, case managers, and other referral sources to ensure timely and complete transfer of information.

Skills

Communication skills

Interpersonal skills

Customer service

Organization

Attention to detail

Multitasking

EHR proficiency

Discretion and confidentiality

Problem-solving

Team collaboration

Tools

Microsoft Office

Electronic Health Records (EHR)

Job description

Admissions Coordinator

Peninsula Post Acute is seeking a compassionate, organized, and motivated Admissions Coordinator to join our team.

Pay: $29.00-$30.00 per hour

Schedule: Friday - Sunday

Benefits: Comprehensive benefits package available

General Purpose

The Admissions Coordinator plays a vital role in ensuring a smooth, welcoming, and efficient transition for new residents and their families. This position serves as a key point of contact throughout the admissions process and works closely with hospitals, referral sources, residents, families, and interdisciplinary teams to coordinate timely and compassionate admissions.

The ideal candidate is highly organized, detail-oriented, professional, and comfortable working in a fast-paced healthcare environment.

Essential Duties and Responsibilities

• Serve as the primary point of contact for prospective residents, families, hospitals, physicians, case managers, and referral sources.
• Coordinate and schedule resident admissions, including pre-admission assessments and required documentation.
• Maintain accurate and up-to-date records in accordance with federal, state, and facility regulations.
• Assist with insurance verification, authorizations, Medicare/Medicaid processes, and financial eligibility requirements.
• Provide facility tours and communicate information about services, programs, and the admission process to prospective residents and families.
• Collaborate with nursing, social services, business office, and administrative staff to ensure a seamless admission experience.
• Prepare, organize, and distribute admission packets and required documentation.
• Follow up with hospitals, physicians, case managers, and other referral sources to ensure timely and complete transfer of information.
• Communicate professionally and compassionately with residents and families throughout the admissions process.
• Support facility marketing, referral development, and community outreach efforts as needed.
• Maintain confidentiality of resident and facility information at all times.
• Perform other duties as assigned.

Qualifications

Education and Experience

• Prior experience in admissions, healthcare, skilled nursing, long-term care, or a related setting is strongly preferred.
• Knowledge of Medicare, Medicaid, insurance verification, and authorization processes preferred.
• Experience working with hospitals, referral sources, case managers, or healthcare providers is a plus.

Skills and Abilities

• Excellent communication, interpersonal, and customer service skills.
• Strong organizational skills with exceptional attention to detail.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Professional, compassionate, and positive approach when interacting with residents, families, and healthcare professionals.
• Proficiency with Microsoft Office and electronic health record (EHR) systems.
• Ability to handle sensitive and confidential information with professionalism and discretion.
• Strong problem-solving and follow-up skills.
• Ability to work effectively both independently and as part of an interdisciplinary team.

Why Join Peninsula Post Acute?

At Peninsula Post Acute, you'll have the opportunity to make a meaningful difference in the lives of residents and their families while working alongside a dedicated healthcare team. We value professionalism, compassion, teamwork, and a commitment to providing an excellent resident experience.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other legally protected status.