Compassionate Admissions Coordinator – Behavioral Health

allhealth network logo; Watkins (CO); On-site; USD 31,684 - 33,062; Full time

Job summary

AllHealth Network is seeking an Admissions Specialist for Sage Ridge in Watkins, CO. This full-time role supports individuals and families navigating behavioral health admissions, gathering information, coordinating with care teams, and ensuring a welcoming intake experience.

Expect to handle inquiries, screen clients, manage records in the EMR, coordinate insurance benefits, and build rapport with prospective clients as part of a compassionate admissions process.

Qualifications

• High school diploma or GED required; bachelor's degree preferred.
• CAT certification or NAADAC equivalent preferred.
• CPR/First Aid certification required within 30 days of hire.
• Six months of experience in substance use disorder field preferred.
• Strong written and verbal communication skills.
• Ability to build rapport by phone and email.
• Proficiency with Microsoft Office in a Windows environment.
• Valid Colorado driver’s license if driving for AllHealth Network business.
• One year of continuous sobriety if recovering from a substance use disorder.

Responsibilities

• Accurately and efficiently complete telephone inquiry calls in Salesforce.
• Complete timely client screening assessments and coordinate insurance benefit eligibility as needed.
• Enter critical information into EMR prior to admission, including mental health/medical records.
• Follow up with internal stakeholders to determine suitability for admission.
• Re-engage with initial inquiries to build relationships and connect individuals to resources.
• Introduce prospective clients and families to the Sage Ridge AllHealth Network experience through tours and staff connections.
• Schedule admissions, complete required paperwork, and obtain necessary signatures.
• Collaborate with nursing team to support client safety during admissions.
• Report referral sources to support business development.
• Participate in and promote a positive, cooperative team environment.
• Maintain confidentiality per 42 CFR Part 2, HIPAA, and HITECH.
• Complete Relias Learning training within required timelines.
• Follow AllHealth Network policies and procedures.

Skills

Empathy

Communication

Data entry

Phone rapport

Attention to detail

Microsoft Office

Cross-functional collaboration

Education

High school diploma or GED

Bachelor's degree

CAT certification or NAADAC equivalent

CPR/First Aid certification

Tools

Microsoft Office

Job description

AllHealth Network is seeking an Admissions Specialist for Sage Ridge in Watkins, CO. This full-time role supports individuals and families navigating behavioral health admissions, gathering information, coordinating with care teams, and ensuring a welcoming intake experience.

Expect to handle inquiries, screen clients, manage records in the EMR, coordinate insurance benefits, and build rapport with prospective clients as part of a compassionate admissions process.