Admissions Navigator — Behavioral Health

SIERRA VISTA; Johnstown (CO); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical, Dental, Vision

PTO and paid holidays

401(k) with company contribution

Tuition reimbursement

Job summary

SierraVista Behavioral Healthcare in Johnstown, Colorado, is seeking a proactive Intake Coordinator to manage admissions with empathy and accuracy during day shifts. This full-time role requires coordinating with families, referrals, and clinical teams to ensure timely and smooth admissions.

The ideal candidate brings healthcare admissions or front-office experience, strong communication, and proficiency with EMR systems. Benefits include comprehensive medical plans and PTO.

Qualifications

• Experience in healthcare admissions, intake, or front-office roles.
• Excellent communication, organization, multitasking, and customer-service abilities.
• Proficiency with EMR systems and electronic documentation.

Responsibilities

• Answer referral lines and triage calls with warmth, professionalism, and urgency.
• Verify insurance, collect demographics, and coordinate admissions.
• Monitor bed board and coordinate with nursing, EVS, security, and other departments for timely room readiness.
• Maintain real-time logs, dashboards, referral records, and shift handoffs.
• Coordinate with rounding providers and daytime team for timely assessments and admissions.
• Communicate with families and clinical teams to ensure smooth admissions and positive experience.
• Support safe discharges by coordinating documentation, transportation, and follow-up needs.
• Provide thorough handoffs to evening/night teams with pending referrals and bed availability.
• Maintain a professional, welcoming environment while managing multiple priorities.

Skills

Healthcare intake experience

Communication skills

EMR familiarity

Education

High school diploma or GED

Job description

SierraVista Behavioral Healthcare in Johnstown, Colorado, is seeking a proactive Intake Coordinator to manage admissions with empathy and accuracy during day shifts. This full-time role requires coordinating with families, referrals, and clinical teams to ensure timely and smooth admissions.

The ideal candidate brings healthcare admissions or front-office experience, strong communication, and proficiency with EMR systems. Benefits include comprehensive medical plans and PTO.