Compassionate Admissions Coordinator

Liberty Healthcare Management; Benson (NC); On-site; USD 32,000 - 52,000; Full time

Job summary

Liberty Healthcare and Rehabilitation Services is seeking an Admissions Assistant to manage admissions in the Nursing Center, screen applicants, and verify insurance and payment sources. The role involves interviewing patients and families, explaining care costs, and coordinating with discharge planners and physicians.

Ideal candidates will have strong communication, multitasking abilities, and prior customer service or healthcare exposure.

Qualifications

• Strong communication and multitasking skills.
• Ability to work under pressure and solve problems.
• Experience in customer service or healthcare settings preferred.
• Knowledge of admissions processes and regulatory considerations preferred.
• Respect for residents and families in the admission process.

Responsibilities

• Oversee admission of residents suited for the Nursing Center.
• Screen prospective admissions to ensure long-term care suitability.
• Assess cost-of-care relative to level of care approved by physician.
• Provide forms to request medical information for admissions decisions.
• Verify insurance and payment sources to ensure coverage.
• Interview patients or families during the admission process.
• Explain costs for appropriate levels of care as directed by physicians.
• Serve as liaison between families, discharge planners, social services, and physicians.
• May require after-hours or weekend work.
• Perform other duties as assigned.

Skills

Communication

Problem-solving

Multitasking

Teamwork

Customer service

Long-term care experience

Job description

Liberty Healthcare and Rehabilitation Services is seeking an Admissions Assistant to manage admissions in the Nursing Center, screen applicants, and verify insurance and payment sources. The role involves interviewing patients and families, explaining care costs, and coordinating with discharge planners and physicians.

Ideal candidates will have strong communication, multitasking abilities, and prior customer service or healthcare exposure.