Compassionate Administrative Specialist

Legacy Funeral Group; Ponca City (OK); On-site; USD 40,000 - 52,000; Full time

Job summary

The Administrator at Legacy Funeral Group in Ponca City, OK will be the face of the location, delivering compassionate customer service to visitors, clients, and families in person and on the phone.

Responsibilities include maintaining information systems, processing invoices and accounts payable, handling license renewals, and supporting accounting tasks while coordinating with staff to ensure calm, professional service and accurate records.

Qualifications

• Good written and verbal communication skills are needed for interactions with grieving families, co-workers, and other stakeholders.
• Excellent attention to detail while handling time-sensitive tasks.

Responsibilities

• Enters contract details into information system and maintains other related documents
• Orders and checks memorial to ensure accuracy
• Processes annual funeral home and cemetery license renewals
• Codes and scans invoices
• Processes accounts payable and other accounting support transactions
• Receives incoming telephone calls and assists callers with questions or comments, directs calls to appropriate team members
• Files and maintains customer information
• Maintains office and facility supplies as well as fax machines, copiers, and network printers
• Collaborates easily with co-workers, keeps shared information up to date, and works well independently
• Communicates in a timely and effective manner with management

Skills

Communication skills

Time management

Customer service

Education

High School Diploma or Equivalent

Tools

MS Outlook

Excel

Word

PowerPoint

Job description

The Administrator at Legacy Funeral Group in Ponca City, OK will be the face of the location, delivering compassionate customer service to visitors, clients, and families in person and on the phone.

Responsibilities include maintaining information systems, processing invoices and accounts payable, handling license renewals, and supporting accounting tasks while coordinating with staff to ensure calm, professional service and accurate records.