Compassionate Funeral Home Admin & Operations Support

Service Corporation International; Pompano Beach (FL); Hybrid; USD 21,000 - 29,000; Part time

Job summary

Service Corporation International (Forest Lawn Funeral Home, Pompano Beach) is seeking a part-time admin assistant to provide clerical and client-services support in a respectful funeral home environment. You will greet families, prepare documents, process payments and contracts, coordinate memorial orders, and assist management while maintaining confidentiality and compassion.

Requires a high school diploma and 1–2 years in an office or customer-service role, plus strong written and verbal

Qualifications

• High School or equivalent education required.
• 1-2 years of office clerical or customer service experience.
• Experience in a fast-paced professional environment preferred.
• Strong communication and confidentiality skills.

Responsibilities

• Prepares death certificates, prayer cards and related documents.
• Completes required permits and or certificates.
• Prepares and processes Veteran's Paperwork.
• Prepares marker monument placement paperwork.
• Ensures required documentation to support requested products and services are accurate and complies with state/federal regulations and company rules.
• Prepares and distributes daily schedules, reports, and documents.
• Receives and processes payments and contracts.
• Coordinates the ordering of memorials and related products and the control of storage inventory for vaults and markers.
• Orders office supplies.
• Oversees the processing of installation orders to grounds and maintenance departments.
• Processes accounts payable transactions.
• Assists with the preparation of obituaries.
• Assists Location Management, Sales, Family Service Counselors and payroll as needed.
• Acts as backup to Receptionist.
• Greets family members and friends.
• Communicates client family's needs promptly and accurately to the appropriate staff member.
• Conveys a sense of concern and empathy with client family members at all times.
• Responds to customer inquiries via telephone, internet and in person.
• Maintains professional and cooperative relationships with county clerk, medical examiner and physicians.

Skills

Verbal communication

Written communication

Organizational skills

Detail oriented

Compassion and integrity

Confidentiality

Education

High School diploma or equivalent

Tools

MS Office Suite

Job description

Service Corporation International (Forest Lawn Funeral Home, Pompano Beach) is seeking a part-time admin assistant to provide clerical and client-services support in a respectful funeral home environment. You will greet families, prepare documents, process payments and contracts, coordinate memorial orders, and assist management while maintaining confidentiality and compassion.

Requires a high school diploma and 1–2 years in an office or customer-service role, plus strong written and verbal